Published contact information
Open company pageCompany sourceReviewed Oct 16, 2026
Customer Service Number
Ticket and reservation enquiries
1-208-787-4300USDaily 9am–7pm ET; holiday hours may differ
Company sourceReviewed Oct 16, 2026
CityPASS provides telephone, messaging and a help center for its tickets. Ticket delivery, an attraction reservation and a request to refund a pass are separate actions with their own instructions.
Choose the right route
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Check the department and calling region
before sharing your question.
Official website
Open company pageCompany sourceReviewed Sep 26, 2026
A useful first step
Before you contact
CityPASS
When you need to reach CityPASS, match the contact purpose to the question. Find the supplier named on the booking confirmation, not only the destination. The directory supplies contact context; the provider makes case decisions.
- 01
Keep a written record of any agreed cancellation or replacement.
- 02
Find the supplier named on the booking confirmation, not only the destination.
- 03
Ask the booking seller which part of a package it can amend.
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